Privacy Policy
1. Introduction
This Privacy Policy sets out the basis on which any personal data, including but not limited to payment details and other information we collect fr om you or other sources or that you provide to us ("Information") will be handled by us in connection with your access and use of https://ae.toolsworld.com. Our company understand the importance you place on the Information, and we are committed to protecting and respecting your privacy. Please read the following policy to understand our practices regarding your Information. By using our Services, you agree to the handling of your Information in accordance with this Privacy Policy.
References in this Privacy Policy to "we", "our" or "us" (or similar) are references to Matrize Building Materials Trading L.L.C. as a part of the Tools World group of companies. References to "user" or "you" (or similar) are references to you as an individual or legal entity as the case may be.
2. Collection of Personal Information
We may collect and process the following Information about you:
· Information that you provide by filling in forms on our Platform, including information provided at the time of registering to use our Platform and other co- registrations (e.g. social media logins), posting material or requesting further services
· The Information you provide when you enter a competition or promotion via our Platform, provide reviews, testimonials or feedback on our Platform;
· Information you provide us, or that we may collect from you, when you report a problem with our Platform;
· a record of correspondence if you contact us;
· general, aggregated, demographic and non-personal Information;
· details of transactions you carry out through our Platform and of the fulfilment of your orders;
· details about your computer, including but not limited to your IP address, operating system and browser type, as well as information about your general internet usage (e.g. by using technology that stores information on or gains access to your device, such as cookies, tracking pixels, web beacons, etc., (together, "Cookies"));
· any other Information we consider necessary to enhance your experience on the Platform.
3. Purpose of Collecting of Personal Information
We may use Information held about you in the following ways:
· to provide you with information, products or services that you request from us or which we feel may interest you, wh ere you have consented to be contacted for such purposes;
· to provide you with location-based services, such as advertising, search results and other personalised content;
· to carry out our obligations arising from any contracts entered into between you and another entity using our Platform or between you and us;
· to improve our Services and to deliver a better and more personalised service to you;
· to ensure that content from our Platform is presented in the most effective manner for you and the device you use to access our Platform;
· to notify you about changes to our Services;
· for any other reason which we deem necessary to enhance your experience of the Platform;
4. Protection of Personal Information
The Information that we collect from you may be transferred to, and stored at, a destination outside of the UAE. It may also be processed by staff operating outside the UAE who work for us only. Such staff may be engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. We will store your Information for as long as necessary to fulfil the purposes indicated in this Privacy Policy or as otherwise permitted or required by law.
It is important for you to protect yourself against unauthorized access to your password and to your devices used to access our Services. You are responsible for keeping your password confidential. For example, ensure that you sign off when you have finished using a shared device.
Please always pay attention that the transmission of information via the internet is not completely secure. We will do our best to protect your Information, but we cannot guarantee the security of your Information transmitted to our Platform and any transmission is at your own risk.
5. Changes to Privacy Policy
We will endeavor to periodically review the sufficiency and contents of our Privacy Policy. We reserve our right to amend, modify, add, remove or suspend all or any portion of our Privacy Policy at any time and shall be posted on the https://ae.toolsworld.com. Your continued use, access or registration to the https://ae.toolsworld.com after the posting of such changes constitutes your binding acceptance to the same.